Responsible Gaming at 7pp7

7pp7 was built with Bangladeshi players at its core — and that means more than just offering cricket betting, live casino, slots, and rummy. It means building a platform where every player can enjoy online gaming as a form of entertainment, not as a financial strategy or a means to escape personal difficulties.

We recognise that for the overwhelming majority of our players, gambling is a fun, social, and recreational activity. A casual bet on a Bangladesh Tigers T20 match, a few spins on a favourite slots title, or a competitive hand of rummy — these are the enjoyable moments that 7pp7 is designed to facilitate. Our responsible gaming programme exists to make sure those moments stay positive.

7pp7's responsible gaming framework is built on four core principles: prevention (stopping problem gambling before it starts through education and tools), detection (identifying early warning signs through account monitoring), intervention (reaching out to players who may be showing signs of concern), and support (providing clear pathways to help for those who need it).

We continuously review and improve our responsible gaming measures to ensure they reflect current best practice. Our support team receives ongoing training in how to handle sensitive conversations around problem gambling with empathy, discretion, and effectiveness.

The 7pp7 platform is strictly for adults aged 18 and above. 18+ This is a firm, non-negotiable rule that applies to every player, every game, and every feature of the platform — including free-play modes, bonuses, and promotional content.

Why Age Verification Matters

Minors are particularly vulnerable to the harms associated with problem gambling. Exposure to gambling at a young age is associated with a significantly increased risk of developing problematic gambling behaviour in adulthood. Preventing underage access is therefore one of our highest-priority responsibilities.

How We Verify Age

All new 7pp7 accounts are required to undergo identity verification before deposits, withdrawals, or full platform access are granted. This process involves submitting a copy of a valid, government-issued identity document — such as a Bangladesh National Identity Card (NID), passport, or driving licence — that confirms the player's date of birth. Accounts where age verification cannot be completed will remain restricted until the check is passed.

Protecting Young People in Your Household

If you share a device with children or young people, we strongly recommend taking the following precautions to prevent accidental or intentional access to the 7pp7 platform:

• Never save your 7pp7 login credentials in your browser's password manager on a shared device.
• Always log out of your 7pp7 account fully after each session — do not simply close the browser tab.
• Enable device-level parental controls or content filtering software such as Net Nanny, Qustodio, or built-in platform tools (Android Family Link, iOS Screen Time) to block access to online gambling sites.
• Store any physical bank cards, bKash account details, or Nagad credentials securely and separately from shared devices.

Problem gambling does not always announce itself clearly. It can develop gradually, often starting as harmless entertainment before escalating into behaviour that causes financial, emotional, or relationship harm. Recognising the early signs — in yourself or someone you care about — is the first and most important step toward getting help.

Common Warning Signs

• Gambling with money that was set aside for essential expenses such as rent, groceries, or utility bills.
• Increasing the size of bets or deposits in an attempt to recover previous losses (known as "chasing losses").
• Spending more time gambling than originally planned, or finding it difficult to stop once you have started a session.
• Feeling irritable, anxious, or restless when you are unable to gamble or when you try to reduce your gambling activity.
• Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.
• Borrowing money — including using bKash, Nagad, or bank transfers from others — to fund gambling activity.
• Neglecting work, study, family responsibilities, or personal health because of time spent gambling.
• Thinking about gambling constantly, including planning your next session or reliving past sessions.
• Using gambling as a way to escape from stress, anxiety, depression, loneliness, or personal problems.
• Feeling a need to keep gambling secret or to hide your activity from people close to you.

Self-Assessment

The following questions are adapted from widely used screening tools for problem gambling. Answer honestly — your responses are for your own reflection only.

7pp7 provides a comprehensive set of responsible gaming tools that all registered players can access and activate directly through their account settings or by contacting our support team. These tools are free to use, take effect promptly, and are designed to give you meaningful control over your gaming activity.

How to Activate a Tool

All responsible gaming tools can be activated by logging in to your 7pp7 account and navigating to the Responsible Gaming section of your account settings. Alternatively, you may contact our support team directly at [email protected] and a team member will apply the restriction to your account within one business hour. Restrictions take effect immediately or within 24 hours at the latest depending on the tool type.

Increasing vs. Decreasing Limits

Responsible gaming limits are designed to protect you — which means we apply them with that intention in mind. Decreasing a limit (making it more restrictive) takes effect immediately. Increasing a limit (making it less restrictive) is subject to a mandatory 7-day cooling-off period before the change takes effect. This asymmetry is intentional: it ensures that a decision made in the heat of a gaming session cannot immediately override a protection you put in place when thinking clearly.

If you feel that you need a more substantial break from gambling — or if you believe you may have a problem — self-exclusion and time-out are powerful tools available to you at any time. There is no shame in using them. In fact, choosing to use these tools is one of the most responsible decisions a player can make.

Time-Out (Short-Term Break)

A time-out temporarily suspends your 7pp7 account for a defined period. During a time-out, you will be unable to log in, place bets, make deposits, or participate in any games on the platform. Available time-out durations are: 24 hours, 48 hours, 7 days, 14 days, and 30 days.

Self-Exclusion (Medium to Long-Term)

Self-exclusion is a more serious and longer-lasting restriction. When you self-exclude from 7pp7, your account is deactivated for your chosen period and you will not be able to reactivate it until that period has fully elapsed. Available self-exclusion durations are: 3 months, 6 months, 1 year, 2 years, and permanent (indefinite) exclusion.

One of the most practical and effective responsible gaming tools available at 7pp7 is the ability to set firm limits on how much money you deposit into your account over a defined time period. Deposit limits are a simple, proactive way to make sure your gambling activity stays within a budget you are genuinely comfortable with — before you reach the table, the slots reel, or the cricket betting market.

Available Limit Types

• Daily Deposit Limit: The maximum total amount (in BDT) you can deposit within any rolling 24-hour period.
• Weekly Deposit Limit: The maximum total amount you can deposit within any rolling 7-day period.
• Monthly Deposit Limit: The maximum total amount you can deposit within any rolling 30-day period.

You can set any combination of these limits. For example, you may set a daily limit of ৳2,000, a weekly limit of ৳8,000, and a monthly limit of ৳20,000 simultaneously — whichever threshold is reached first will apply. Limits apply across all payment methods, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard deposits.

Recommended Starting Points

If you are new to online gaming or are setting limits for the first time, a useful approach is to decide in advance the maximum amount you are comfortable losing in a month — treating it as the cost of entertainment, similar to a night out or a streaming subscription — and then set your monthly deposit limit to that figure. Never set your limit based on what you hope to win.

Wager & Loss Limits

In addition to deposit limits, 7pp7 also offers the ability to set maximum wager amounts per bet and maximum net loss limits per day, week, or month. These additional controls give you an even finer level of oversight over your gaming activity. Contact [email protected] to apply these limits to your account.

If you are concerned about your own gambling habits or those of someone you know, reaching out for help is the right thing to do. Problem gambling is a recognised condition, not a personal failing, and effective support is available. The following organisations provide confidential, non-judgemental support for people affected by problem gambling.

International Support Organisations

• Gamblers Anonymous (GA): A worldwide fellowship of people who share their experience, strength, and hope with each other to solve their common problem. GA meetings are available in many formats, including online. Visit gamblersnonymous.org for more information.
• GamCare: A leading provider of information, advice, and support for anyone affected by problem gambling. GamCare operates a free helpline and online chat service. Visit gamcare.org.uk.
• BeGambleAware: An independent charity working to minimise gambling-related harm. Provides confidential information and support. Visit begambleaware.org.
• Gambling Therapy: A free global online support service for problem gambling, offering real-time support, forums, and self-help tools. Visit gamblingtherapy.org.

Talking to Someone You Trust

Sometimes the most important first step is simply telling someone close to you — a family member, a trusted friend, a religious adviser, or a community leader — that you are concerned about your gambling. In Bangladesh, strong community and family networks are a significant source of support. You do not need to face this alone.

Financial Counselling

If problem gambling has resulted in financial difficulties, speaking with a qualified financial counsellor can help you develop a plan to manage debt and regain stability. Many banks in Bangladesh — including BRAC Bank, Dutch-Bangla Bank, and City Bank — offer financial advisory services that may be helpful in this context.

7pp7's support team is available 24 hours a day, 7 days a week, to help with any responsible gaming question, tool activation, limit request, or concern. Whether you want to set a deposit limit, request a time-out, ask about self-exclusion, or simply talk through a concern, we are here to help — without judgement.